Privacy Policy

This policy explains what personal information Longmai Construction Machinery Co., Ltd. collects through longmaicm.com, why we collect it, who we share it with, and what you can ask us to do with it.

1. Who we are

Longmai Construction Machinery Co., Ltd. ("Longmai", "we") supplies XCMG-branded electric golf carts and utility carts from Xuzhou, Jiangsu, China. We are the controller of the personal information described here.

Address: Unit 1, Building A18, Kangyi Jiayuan, Tongshan Road, Yunlong District, Xuzhou, Jiangsu, China, 221000
Email: [email protected]
WhatsApp: +86 181 6878 1275

2. What we collect

• What you send us. When you submit the quote form or write to us, we receive your name, email address, phone or WhatsApp number, country, company name (if given), the model you are interested in, and your message.
• Technical data. Our analytics and advertising tools record your IP address, browser and device type, pages viewed, referring source and approximate location derived from the IP address.
• WhatsApp conversations. If you contact us on WhatsApp, we receive your phone number and the content of the conversation. WhatsApp's own privacy policy also applies to that channel.

We do not ask for payment card details or identity documents through this website, and you should not send them through the form.

3. How we use it

• To answer your inquiry, prepare a quotation and follow up on your project
• To arrange production, pre-shipment inspection, shipping documents and after-sales support if you place an order
• To understand which pages and models attract interest, so we can improve the site and our product information
• To measure the performance of our advertising on Facebook and Instagram
• To meet tax, customs, export and other legal obligations

We do not sell personal information. We do not add website visitors to a mailing list unless they ask us to.

4. Cookies and similar technologies

• Measurement. Google Analytics 4 (ID G-7J1MBRV4QH) counts visits and shows us which pages are used.
• Advertising and measurement. The Meta Pixel (ID 1105777298981285) measures the performance of our Facebook and Instagram ads and helps us show relevant ads to similar audiences.
• Site function. Remembering your language choice and form state.

You can block or delete cookies in your browser settings; the site and the inquiry form still work. To opt out of personalised advertising on Meta, change the ad settings in your Facebook account.

5. Who we share it with

• Cloudflare — website hosting and content delivery
• Web3Forms — processes the quote form and forwards the submission to our email
• Google (Analytics) and Meta (Pixel) — traffic and advertising measurement
• Shipping lines, freight forwarders and inspection agents — only when you place an order, and only the details needed for shipping and customs documents

We may also disclose information where Chinese law or a competent authority requires it.

6. How long we keep it

Inquiry records are kept for as long as needed to serve you and, afterwards, for up to three years as business records for warranty, tax and export documentation. Analytics data is retained under the default settings of Google Analytics and Meta.

7. Your rights

Write to [email protected] and ask us to show you the personal information we hold about you, correct it if it is wrong, or delete it where we are not required by law to keep it. We reply within one working day and act on requests within 30 days.

8. Changes to this policy

If this policy changes we will update the date below. Last updated: 24 October 2026.